This Privacy Policy describes how Viga (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site.

1. COLLECTION OF PERSONAL INFORMATION

When you visit the Site, we collect certain information necessary to process your purchases and improve your experience.

• Device Information: Collected automatically via cookies, log files, and web beacons. This includes your IP address, browser type, time zone, and how you interact with the Site.
• Order Information: Collected when you make a purchase. This includes your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• Customer Support Information: Collected when you contact us for assistance.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information to provide our services to you, which includes:

• Fulfilling orders and processing payments.
• Arranging for shipping and providing you with invoices/order confirmations.
• Communicating with you and screening orders for potential risk or fraud.
• Providing you with information or advertising relating to our Viga and Masterkidz products, based on the preferences you have shared with us.

3. SHARING PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

• Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• Google Analytics/GMC: We use Google services to help us understand how our customers use the Site.
• Compliance: We may share information to comply with applicable laws and regulations, or to protect our rights.

4. YOUR RIGHTS (GDPR & CCPA)

If you are a resident of the European Economic Area (EEA) or California, you have certain rights regarding your personal data:

• Access & Portability: The right to request a copy of the personal information we hold about you.
• Correction & Erasure: The right to ask us to correct or delete your information.
• Opt-out: The right to opt-out of "selling" your personal information for targeted advertising.

5. COOKIES & TRACKING

Our Site uses Cookies to improve your browsing experience. You can manage cookies through your browser settings. Please note that removing cookies can impact your user experience.

6. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. CHILDREN’S PRIVACY

Our website offers educational toys and furniture for children, but our services are directed to parents and legal guardians. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us immediately to request deletion.

8. CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: service@viga-toys.com